Associate Manager Analytics

## Associate Manager AnalyticsFull Job Details#### Job Description* **Department:** Cards & Payment Division – Digital Banking Group* **Grade:** Band-10 to Band-9 Explore History* **Number of Positions:** 01## About The Bank of PunjabThe Bank of Punjab (BOP) is one of Pakistan’s fastest-growing banks, with over 35 years of banking experience and a network of more than 900 branches. The bank provides a wide range of banking services and focuses on delivering value-added solutions through advanced banking technologies.## Job Description / ResponsibilitiesThe selected candidate will be responsible for:* Preparing daily, monthly, and quarterly Management Information System (MIS) reports for merchant acquiring activities. Job Search Platform* Pre-screening merchant applications while maintaining a maximum discrepancy tolerance of 3%.* Monitoring deviations and retrieval requests on a daily basis.* Tracking daily, weekly, and monthly sales performance of the sales team.* Coordinating with relevant departments, including CIU, DFMU, Legal, Operations, and RMG, to ensure timely processing of merchant requests.* Resolving merchant complaints by coordinating with customers and relevant bank staff.* Reconciling merchant accounts with batch settlements and payments.* Preparing retrieval and chargeback MIS reports and coordinating the resolution of related requests.* Processing merchant payments through cheques, IBFT, and auto-credit facilities.* Handling manual merchant payment postings, including skipped payments, short-charged payments, and refunds.* Preparing and forwarding daily details of newly acquired merchants.## Eligibility Criteria**Education:*** Minimum Bachelor’s degree from an HEC-recognized local or foreign university. Browse Careers* Preference will be given to candidates holding a Master’s degree.**Experience:*** Minimum 4 years of professional experience in banking or non-banking sectors.* Candidates with relevant merchant acquiring, payment processing, analytics, or banking experience will be preferred.**Age Limit:*** Maximum 55 years as of the date of application.## Salary and Benefits* Market-based competitive remuneration. Banking Career Paths* Opportunity to work with a leading banking organization.* Professional growth in the Cards & Payment Division and Digital Banking Group.## How to ApplyInterested and eligible candidates can apply online through the official Bank of Punjab careers portal.## Important Instructions* Only shortlisted candidates will be contacted for interviews.* No TA/DA will be provided for the interview process.* The Bank of Punjab reserves the right to accept or reject any application without assigning a reason.* BOP is an equal opportunity employer. Females, minorities, differently-abled persons (DAP), and transgender individuals are encouraged to apply.
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