Senior Account Specialist - Beyond Brokerage

PURPOSE As a Senior Account Specialist, you will be a part of a dynamic, collaborative, and hardworking team. You are the customer advocate and will help our customers understand the many nuances of transportation and help troubleshoot issues if they arise. You will partner with our clients and coworkers to solve issues, effectively and creatively, while building relationships and providing support to help their business grow. ESSENTIAL DUTIES / RESPONSIBILITIES Consistent Monday-Friday work schedule, no weekends Communicate daily with both internal and external customers Maintain a high level of activity over the phone and email through our CRM system Ability to research, identify and capitalize on profitable opportunities that are presented daily Ability to understand and consult custome