Business Development Manager (Inbound Sales)

b Overview /b p In this role you will convert high-quality inbound leads into long-term client relationships for Trust Payments. You will be the first point of contact, helping prospects understand how our payment solutions address real business challenges. You’ll work with cross-functional teams to advise, negotiate, and close opportunities while exceeding performance metrics. This is a growth-focused position within a market-leading fintech company that values collaboration and measurable impact. /p b Pay / Benefits /b ul li flexible work arrangements /li li wellness initiatives including mental health support /li li extensive leave provisions /li li family-oriented policies (maternity/paternity/adoption) /li li pension scheme and life assurance /li li professional development opportunities /li /ul b Responsibilities /b ul li Respond promptly to inbound enquiries across channels within SLAs /li li Apply a consultative approach to understand prospects’ goals /li li Identify merchant and partner challenges and map appropriate products while maintaining profitability /li li Negotiate commercial and contractual terms with support from managers /li li Meet or exceed KPIs with a view to growth /li li Maintain accurate CRM records for reporting, forecasting, and pipeline management /li li Represent Trust Payments at trade events as needed /li /ul b Key requirements /b ul li Inbound, customer-facing experience, ideally in payments /li li Outcomes-oriented with track record of hitting targets /li li Natural problem-solver who can map products to client needs /li li Strong written and verbal communication; asks the right questions /li li Open to feedback and committed to continuous development /li li Professional and collaborative in internal and external interactions /li /ul ul li communication /li li problem-solving /li li collaboration /li li payments solutions knowledge /li li CRM usage /li li ability to map products to client needs /li /ul