Service Advisor Trainee / Junior Service Advisor

Company: ACN Motors Location: Madurai, Tamil Nadu Employment Type: Full-time Experience: Freshers can apply / 0–2 years Salary: ₹20,000 – ₹30,000 per month About the Role ACN Motors is looking for a Service Advisor Trainee / Junior Service Advisor to join our automotive service team in Madurai. This is a great opportunity for freshers who are interested in the automobile industry and want to build a career in customer service and automotive service operations. The selected candidate will work closely with customers and the workshop team to understand vehicle concerns, coordinate service requirements, and ensure a smooth customer experience. Key Responsibilities Attend to customers and understand their vehicle service requirements. Receive vehicles and record customer complaints accurately. Coordinate with technicians to identify service and repair requirements. Prepare and explain service estimates to customers. Provide customers with regular updates regarding vehicle repair and service progress. Coordinate vehicle inspection, service, repair and delivery processes. Explain completed work and service recommendations to customers. Maintain proper service records and documentation. Follow up with customers regarding service updates and future requirements. Ensure a professional and positive customer experience. Requirements Valid Driving Licence is mandatory. Freshers are welcome to apply. Candidates with 0–2 years of experience in automobile service, customer service or a related field are preferred. Basic knowledge or interest in automobiles is preferred. Good communication and customer-handling skills. Ability to coordinate effectively with technicians and customers. Hindi-speaking ability is preferred. Willingness to learn automotive service processes. Candidates who are genuinely interested in building a career in the automobile industry are encouraged to apply. Preferred Educational Background Diploma / ITI / BE / B.Tech / B.E. in Automobile or Mechanical Engineering. Candidates from other educational backgrounds with a strong interest in automobiles may also apply. What We Offer Salary: ₹20,000 – ₹30,000 per month , based on skills and experience. Opportunity to learn automotive service operations. Practical exposure to multi-brand vehicle service and repair. Career growth opportunities within the organization. Professional and hands-on working environment. Who Should Apply? This position is ideal for: Freshers looking to start a career in the automotive industry. Automobile / Mechanical Engineering graduates. Candidates with good communication and customer-handling skills. Candidates who enjoy interacting with customers and working with automobiles. Junior Service Advisors looking for their next opportunity. Driving Licence: Mandatory Hindi: Preferred Freshers: Eligible to Apply