Loss Prevention Investigator I

Your organizational, analytical, and problem-solving skills along with your Microsoft Office proficiency make you a great fit for our Market Investigator position. As a Market Investigator at Family Dollar, you’ll confirm that the market’s stores operations and daily functions comply with Company programs and policies. You’ll also monitor and measure store process performance in these categories: Office/Cash Sales, Loss Prevention, Physical Security, Safety, and Personnel Training and Development. Store Performance & Loss Prevention Oversight:

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Conduct Monthly Stores LP Audit and score store performance based on specific criteria. Report audit findings to Store Manager, Field Manager, and Corporate Management.
Plan and facilitate storewide meetings to review procedures/policies with Asset Protection Specialists (APS), store Team Members, and Store Managers.
Proficiently utilize exception reporting (XBR & SAER) and partnership with Corporate Sales Audit Department to monitor District Cash and Sales (OIS) losses and investigate cash or inventory loss trends.
Monitor and manage District’s Target Program and weekly exception reporting to improve the market’s stores inventory results.
Conducts in-store surveillances using Loss Prevention tools (I-Verify and DVR) to identify and escalate potential internal integrity issues, safety concerns, fines, lost sales, and others.
Conducts Loss Prevention Quality Store Visits (LPQSV) including Honesty Conversations with store’s team members.
Assist with special projects that impact the given market (i.e., Target Program and Shrink Impact Stores).

Training, Compliance, & Equipment Management:
Train Store Managers on Family Dollar procedure and compliance, including Cash Management, Loss Prevention, Physical Security, Safety, Robbery Prevention, Product Freshness, and Display Compliance. Assist Store Managers in training their Team Members in these areas.
Ensure that Store’s Asset Protection Equipment is in good working order and is being utilized effectively, including CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes, and Checkpoint.
Follows and assures the implementation of all Company Policies and Procedures.
All other projects/duties as assigned.

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Intermediate Microsoft Office proficiency (Outlook, Word, Excel and Access.).
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Ability to travel locally and overnight as needed.
Field experience in local market and/or loss prevention training. xzbcwsv
Previous experience facilitating large group training sessions.
Ability to communicate effectively in both English and Spanish is preferred but not required
 
Full time  
Asset Protection