Route Lead-Lahore

Daraz · Lahore, Pakistan

In Daraz Express (DEX) Pakistan, a Route Lead for First-Mile Fleet Pickups focuses on the upstream logistics network. Instead of delivering to customers, this role is responsible for collecting packages from sellers, warehouses, and dropship centers across Lahore and moving them efficiently to the central sorting hubs.

Key Responsibilities

The structural overview of the core Key Performance Indicators (KPIs) and Job Descriptions (JDs) tailored for this specific first-mile pickup role includes:

• Seller Pickup Optimization: Map and schedule efficient daily pickup routes targeting high-volume seller clusters (e.g., Shah Alam Market, Hafeez Center, Hall Road, and industrial zones).
• Capacity Planning: Dynamically adjust the fleet size and vehicle types (loading vans vs. bikes) based on daily seller pending order volumes, especially during mega campaigns like 11.11 or 12.12.
• SLA Enforcement: Ensure the dispatch team adheres to the agreed pickup windows, preventing delays in getting stock to the central sorting hub.
• Seller Relationship Management: Serve as the logistics escalation point for major Lahore sellers regarding delayed pickups, vehicle availability, or package handoff disputes.
• Fulfillment Sorting Handoff: Coordinate seamlessly with the receiving team at the main Lahore sorting center to ensure inbound fleet arrivals do not cause dock congestion.
• First-Mile Compliance: Enforce accurate electronic scanning (manifesting) of packages at the seller's location to maintain real-time tracking visibility.

Job Requirements

• Bachelors
• Fresh or Experienced