Hotel General Manager

General Manager — The Retreat at Elcot ParkSome places are easy to fall in love with.
The Retreat at Elcot Park is one of them.Set within beautiful Berkshire countryside, The Retreat is a place where things feel considered without ever feeling overthought — a hotel with a relaxed rhythm, understated style, and a genuine sense of welcome. It’s somewhere guests come to switch off, settle in, and stay a little longer than planned.Due to an internal promotion, we’re now looking for a General Manager to lead it — someone who enjoys the natural pace of a busy hotel resort operation, who notices the detail, and who knows how to create something that feels both effortless and exactly as it should. This role will report into the Operations Director (who used to be The Retreat's General Manager)- so there is great continuity in place!The Role (or, what your days might look like)No two days are quite the same — and that’s very much part of the appeal.You might begin the morning walking the hotel, taking it all in with fresh eyes. By midday, you’re working with your team to shape ideas and plans that move things forward. And by evening, you’re with guests — listening, on the floor, and ensuring everything feels just right.Along the way, you will:Lead and support a team of Heads of Department — setting the tone, offering clarity, and keeping everyone moving togetherTake ownership of the hotel’s commercial performance, with a steady, thoughtful approach to growthEnsure the guest experience feels natural — warm, polished, and never overdoneBuild a team culture people want to be part of — and choose to stay inBalance the bigger picture with the smallest details — because both matter equallyWork closely with our Managing Partner and Central Support TeamAbout YouYou’re experienced, certainly — but more importantly, you’re considered in how you lead.You’ve spent at least five years in a senior operational role within a quality hotel or inn with rooms. This could be your first GM role, or you may have led a smaller hotel before.You’re calm when it’s busy, organised when it’s complex, and consistent throughoutYou understand the numbers — but never at the expense of peopleYou notice the small details (and know they’re rarely small)You lead in a way that feels natural, never forcedYou take pride in creating something that feels… just rightWhat We OfferWe think carefully about the experience of working with us, too.Competitive salary (discussed on application), Private Healthcare and Pension
General Manager bonus scheme28 days’ holiday (including Bank Holidays), plus your birthday offOngoing training and clear opportunities to grow — including involvement in our new Learning & Comms platform, powered by All GravyThe opportunity to move across the wider Signet CollectionDiscounted stays and dining for you, your family and friendsStream — access up to 40% of your pay before pay day, and save directly from your salaryA comprehensive Wellbeing Hub, powered by Hospitality Action — including 24/7 support, fitness, nutrition and counsellingReferral bonuses of up to £1,000Long Service Awards — from memorable dinners to theatre experiences and stays across the collectionComplimentary meals on shiftSupplier trips, workshops and industry experiencesA Few Final WordsWe don’t do overly formal or overly fussy — but we care deeply about how things feel.At The Signet Collection, hospitality is warm, confident, and quietly detailed. We’re looking for someone who brings that same balance — someone who knows when to step in, when to step back, and how to bring it all together.Join UsIf this feels like the sort of place — and role — where you could do your best work, we’d love to hear from you.Come and lead The Retreat at Elcot Park.
It’s a very lovely place to be. #J-18808-Ljbffr