IT Support Engineer - Escalations & Automation

Octus · India

Octus is seeking a hands-on IT Support Engineer (Fixed Term) to bridge frontline support and engineering from our Islamabad office. You will own escalations, improve endpoint management, and automate repetitive tasks to prevent future tickets.

The role focuses on Windows/macOS, Intune, Jamf Pro, Okta, and 3+ years of IT support experience. You will collaborate across time zones and contribute to a resilient IT stack.