TRUCK Dispatcher

AAA Digital · Lahore, Pakistan

Job Description: About the role AAA Digital is a Lahore-based startup. Our team works onsite in Model Town, Lahore. We are hiring a Truck Dispatcher to coordinate freight operations and support reliable service for our US trucking operations. This is an onsite opportunity in Lahore for a dependable communicator who can manage changing priorities and maintain a professional approach while supporting US trucking operations.

Responsibilities

• Coordinate truck assignments, load schedules, and driver availability to keep deliveries moving efficiently.
• Communicate with drivers, brokers, and customers to confirm pickup and delivery details and provide timely status updates.
• Track shipments, monitor routes, and respond promptly to delays, changes, or operational issues.
• Maintain accurate dispatch records, load information, and shipment documentation.
• Support day-to-day planning and help ensure loads are matched with suitable trucks and drivers.
• Escalate service issues and coordinate practical solutions with relevant parties.

Job Specification

• Strong spoken and written English for clear communication with drivers, brokers, and customers.
• Ability to coordinate loads, schedules, driver availability, and pickup and delivery requirements.
• Confident telephone communication and professional customer-service skills.
• Good organization and attention to detail when tracking shipments and maintaining dispatch records.
• Ability to monitor multiple loads, prioritize tasks, and respond calmly to schedule changes or delays.
• Basic computer proficiency, including email, spreadsheets, and dispatch or load-tracking tools.
• Problem-solving skills and sound judgment when resolving routine transport and service issues.
• Reliability, accountability, and willingness to work onsite in Lahore in support of US trucking operations.

Job Rewards and Benefits

• Incentive Bonus