Job Vacancy – Pre-Sales Engineer

BoardPAC · Mumbai, India

BoardPAC is the leading provider of Digital Board Meeting Automation Solution, recognized for driving simple, secure, sustainable and experiential communications for Board and Executive members. BoardPAC serves a host of Forbes Global 2000 companies across the world, with over 50,000 users across 40 countries. With its 09 Global Offices, BoardPAC is a globally award-winning company which is recognized as Asia's best place to work by the global ranking entity Great Places to Work.

We are looking for a dynamic and technically skilled Pre-Sales Engineer to support our sales team in delivering effective technology solutions to prospective and existing clients. The successful candidate will work closely with sales, product, engineering, and delivery teams to understand client requirements, design appropriate solutions, and present the technical and business value of our products.

Key Responsibilities

• Work closely with the sales team to understand customer requirements and recommend suitable technical solutions.
• Conduct product demonstrations, technical presentations, and solution workshops for prospective and existing clients.
• Prepare technical proposals, solution documents, presentations, and responses to RFPs, RFIs, and tenders.
• Design high-level solution architectures based on customer requirements.
• Coordinate with product, engineering, security, and delivery teams to validate proposed solutions.
• Plan and coordinate proof-of-concept activities, including defining scope, timelines, responsibilities, and success criteria.
• Respond to customer questions regarding product functionality, architecture, integrations, security, infrastructure, and deployment options.
• Support the sales team throughout the sales cycle, from initial discovery to contract closure and handover.
• Identify product gaps and communicate customer feedback to the relevant internal teams.
• Maintain updated product knowledge and prepare reusable sales and technical materials.
• Conduct technical handover sessions for delivery and implementation teams after deal closure.
• Assist with client meetings, partner engagements, and industry events when required.

Qualifications and Experience

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Electronics, or a related discipline.
• Minimum of 2–4 years of experience in pre-sales engineering, solution consulting, software implementation, business analysis, or a similar technical client-facing role.
• Good understanding of enterprise software, SaaS solutions, cloud platforms, system integrations, APIs, databases, and networking concepts.
• Experience in preparing technical proposals and responding to RFPs, RFIs, and tenders.
• Experience in conducting software demonstrations and technical presentations.
• Knowledge of information security, cloud deployment, and enterprise architecture would be an advantage.
• Previous experience working with banking, financial services, or other enterprise clients would be an added advantage.

Skills and Competencies

• Strong presentation, communication, and interpersonal skills.
• Ability to understand complex customer requirements and convert them into practical technical solutions.
• Strong analytical, problem-solving, and documentation skills.
• Ability to explain technical concepts clearly to both technical and non-technical audiences.
• Good commercial awareness and understanding of the enterprise sales process.
• Ability to manage multiple opportunities and priorities within tight deadlines.
• Strong coordination and stakeholder-management skills.
• Proactive, customer-focused, and results-oriented approach.
• Willingness to travel locally and internationally when required.