Head of Customer Support

This role is for one of the Weekday's clients Salary range: Rs - Rs (ie INR 14 - 26 LPA) Min Experience: 8+ years Location: Pune JobType: full-time We are seeking an experienced and customer-focused Head of Customer Support to lead and scale our customer support function. This leadership role is ideal for someone who is passionate about delivering exceptional customer experiences while building high-performing support teams and efficient service operations. As the Head of Customer Support, you will be responsible for developing customer support strategies, improving service quality, driving operational excellence, and ensuring customer satisfaction across all support channels. You will work closely with Product, Engineering, Sales, Customer Success, and Operations teams to address customer