Quote Specialist

HNE · Remote, United States

Job Description

Position Snapshot: Execute queue-based operational work with high accuracy, strong documentation discipline, and timely completion. Works within defined team standards and escalate exceptions appropriately.

Reports To: Operations Lead/Supervisor (team-specific)

Core Responsibilities

· Complete assigned queue work accurately and timely; maintain clean system documentation and artifacts.

· Follow documented procedures, templates, and standards; flag exceptions early.

· Communicate clearly with internal teams and (where applicable) clients/vendors through approved channels.

· Contribute to continuous improvement by identifying recurring defects/rework drivers.

· Assemble and issue payoff/reinstatement quotes; maintain version control and documented delivery.

Skills & Qualifications

· High attention to detail; strong documentation discipline; ability to manage time-sensitive queues.

· Strong verbal and written communication; ability to learn workflow systems quickly.

Work Location: Remote

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