SLP Loss Manager
Silver Path Careers · Mumbai, India
FULL TIME
Job Description
WE ARE HIRING | SLP LOSS MANAGER D3 Logistiks
is looking for an experienced
SLP Loss Manager
to manage Pan-India Security & Loss Prevention operations for the Flipkart vertical. Position:
SLP Loss Manager Department:
Security & Loss Prevention (SLP) Vertical:
Flipkart Experience Candidate Only Location:
Pan India Working Days:
Monday to Friday | 5 Days Working Reporting To:
SLP Head / Business Head
Role Overview The SLP Loss Manager will be responsible for managing loss prevention, fraud investigations, recovery, audits, risk assessments, COD monitoring, compliance, Health & Safety audits, and implementation of client SOPs across Flipkart LMA sites.
Key Responsibilities • Manage Pan-India SLP operations, including audits, loss prevention and control activities. • Conduct fraud investigations and recovery related to Wish Master and Delivery Associate cases. • Monitor COD deposition for 74 hubs and ensure timely recovery of pending amounts. • Conduct scheduled and surprise hub audits to identify operational gaps and ensure SOP compliance. • Investigate COD discrepancies, shipment manipulation, theft, fraud and policy violations. • Monitor Background Verification (BGV) for new joiners and ensure timely closure. • Reconcile debit notes and loss reports with the Director and Accounts team. • Conduct monthly loss review meetings with State teams and track corrective and preventive actions. • Identify operational risks and implement loss prevention measures and process improvements. • Conduct training on client SOPs, loss prevention, fraud awareness and compliance. • Conduct site risk assessments for newly opened hubs across India. • Conduct Health & Safety audits and ensure timely closure of identified gaps. • Prepare and maintain loss, recovery, audit, investigation and compliance MIS. • Coordinate with Operations, HR, Finance and client teams for effective resolution of critical issues.
Candidate Profile Candidates should have relevant experience in Security & Loss Prevention, retail or logistics loss control, fraud investigation, audits, operational risk or related functions. The ideal candidate should have strong analytical, investigation, reporting, problem-solving and stakeholder-management skills, along with hands-on experience in COD reconciliation, recovery, incident management, MIS and Excel-based reporting.
Key Performance Areas Loss Prevention and Reduction | Recovery Rate | COD Recovery | Audit Compliance | Fraud Case Closure | BGV Closure TAT | SOP Compliance | Health & Safety Compliance | Risk Assessment Closure | Corrective Action Closure | Loss & Recovery MIS
Interested candidates may share their updated CV for consideration Send your resume to: or WhatsApp: /
is looking for an experienced
SLP Loss Manager
to manage Pan-India Security & Loss Prevention operations for the Flipkart vertical. Position:
SLP Loss Manager Department:
Security & Loss Prevention (SLP) Vertical:
Flipkart Experience Candidate Only Location:
Pan India Working Days:
Monday to Friday | 5 Days Working Reporting To:
SLP Head / Business Head
Role Overview The SLP Loss Manager will be responsible for managing loss prevention, fraud investigations, recovery, audits, risk assessments, COD monitoring, compliance, Health & Safety audits, and implementation of client SOPs across Flipkart LMA sites.
Key Responsibilities • Manage Pan-India SLP operations, including audits, loss prevention and control activities. • Conduct fraud investigations and recovery related to Wish Master and Delivery Associate cases. • Monitor COD deposition for 74 hubs and ensure timely recovery of pending amounts. • Conduct scheduled and surprise hub audits to identify operational gaps and ensure SOP compliance. • Investigate COD discrepancies, shipment manipulation, theft, fraud and policy violations. • Monitor Background Verification (BGV) for new joiners and ensure timely closure. • Reconcile debit notes and loss reports with the Director and Accounts team. • Conduct monthly loss review meetings with State teams and track corrective and preventive actions. • Identify operational risks and implement loss prevention measures and process improvements. • Conduct training on client SOPs, loss prevention, fraud awareness and compliance. • Conduct site risk assessments for newly opened hubs across India. • Conduct Health & Safety audits and ensure timely closure of identified gaps. • Prepare and maintain loss, recovery, audit, investigation and compliance MIS. • Coordinate with Operations, HR, Finance and client teams for effective resolution of critical issues.
Candidate Profile Candidates should have relevant experience in Security & Loss Prevention, retail or logistics loss control, fraud investigation, audits, operational risk or related functions. The ideal candidate should have strong analytical, investigation, reporting, problem-solving and stakeholder-management skills, along with hands-on experience in COD reconciliation, recovery, incident management, MIS and Excel-based reporting.
Key Performance Areas Loss Prevention and Reduction | Recovery Rate | COD Recovery | Audit Compliance | Fraud Case Closure | BGV Closure TAT | SOP Compliance | Health & Safety Compliance | Risk Assessment Closure | Corrective Action Closure | Loss & Recovery MIS
Interested candidates may share their updated CV for consideration Send your resume to: or WhatsApp: /
Details
| Company | Silver Path Careers |
| Location | Mumbai, India |
| Type | FULL TIME |
| Niche | general |