Manager, Laboratory Proj Mgmt

ICON plc · United States

Manager, Lab Project Manager ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Manager, Laboratory Project Management at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies. What You Will Do: Your focus will be on coordinating clinical laboratory operations delivery, resolving issues, and developing team capability. Key responsibilities include:

• Manage the daily activities of the PM team, per the direction of Director, PM.
• Ensure client satisfaction by acting as the Client's primary escalation point, in all matters regarding ICON Central Laboratories' (ICL) services.
• Oversee, manage, mentor, and coach all direct reports.
• Recognize, exemplify, and adhere to ICON's values which center around our commitment to People Clients and Performance.
• Create a culture of process improvement with a focus on streamlining our processes, adding value to our business, and meeting client needs.

• Bachelor's degree in a relevant field such as life sciences or healthcare.
• Previous experience in project management within a laboratory or clinical research setting.
• Strong leadership skills with the ability to mentor and coach team members effectively.
• Excellent communication and interactional skills, with the ability to act as a primary escalation point for clients.
• Willingness to travel as required (approximately 20%)

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• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways