Quality Assurance Manager

Dept of Corrections · North little rock, United States

The Quality Assurance Manager is a strategic leadership role within the Arkansas Department of Corrections that oversees the organization's quality management systems, regulatory compliance, and continuous improvement initiatives. The position involves designing and implementing quality standards, leading audits, managing a quality assurance team, and collaborating across departments to ensure operational excellence and meet industry regulations. This role serves as the primary point of contact for regulatory agencies and internal quality-related inquiries, requiring advanced analytical skills and deep knowledge of quality management best practices.

Key qualifications:

• Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or related field
• Minimum 4 years of progressively responsible quality assurance or quality control experience
• Demonstrable experience leading quality programs, managing audits, and driving process improvement initiatives
• Proficiency in statistical analysis tools and quality management software
• Exceptional leadership and communication skills
• Masters Degree (preferred)