Tele Sales Executive Bhubaneswar | Odisha

TPIPAY FINTECH PRIVATE LIMITED · India

Company: TPI PAY FINTECH PRIVATE LIMITED

Position: Tele Sales Executive

Department: Sales / Tele Sales

Location: Bhubaneswar, Odisha

Employment Type: Full-Time | On-Site

Experience: 0–3 Years

Education: Graduate – Mandatory

Freshers: Yes, Freshers Can Apply

Company Description

TPI PAY FINTECH PRIVATE LIMITED is a fast-growing fintech company focused on delivering smart, secure, and innovative digital payment solutions for businesses.

The company offers solutions such as Prepaid Card Solutions, Soundbox Payment Systems, Digital Payment Solutions, and customized technology support to simplify everyday transactions and help businesses improve their payment processes.

TPI PAY works closely with clients to streamline payment operations, improve efficiency, and enhance customer experiences. The company provides a dynamic and growth-oriented work environment where new ideas, practical solutions, teamwork, and continuous learning are encouraged.

Role Description

This is a full-time, on-site role based in Bhubaneswar, Odisha for a Tele Sales Executive .

The Tele Sales Executive will be responsible for communicating with potential and existing customers over the phone, understanding their requirements, explaining TPI PAY's digital payment solutions, generating leads, following up with prospects, and converting qualified leads into customers.

The candidate will also maintain accurate records of calls, leads, follow-ups, and conversions and coordinate with the Sales and Operations teams to ensure a smooth customer onboarding process.

This role is suitable for fresh graduates as well as candidates with prior tele-sales or sales experience who have strong communication skills and a target-oriented approach.

Key Responsibilities

· Make outbound calls to prospective and existing customers.

· Introduce and explain TPI PAY's digital payment products and services.

· Generate new leads through calling and other assigned channels.

· Understand customer requirements and recommend suitable payment solutions.

· Qualify prospects based on their business requirements and potential.

· Follow up regularly with interested prospects and maintain proper communication.

· Handle customer questions, objections, and concerns professionally.

· Convert qualified leads into successful sales and achieve assigned targets.

· Maintain accurate records of calls, leads, follow-ups, conversions, and customer interactions.

· Update customer and sales information in the CRM or designated systems.

· Coordinate with Sales, Operations, and other internal teams for smooth customer onboarding.

· Provide timely feedback about customer requirements, objections, and market responses.

· Maintain professional communication and a high standard of customer service.

· Achieve daily, monthly, and quarterly sales and performance targets.

· Participate in team meetings, training sessions, and performance reviews.

Educational Qualification

· Graduation is mandatory.

· Bachelor's degree in Business Administration, Commerce, Management, Marketing, Information Technology, or any relevant field .

· Fresh graduates are welcome to apply.

· Candidates with relevant sales or tele-sales experience will also be considered.

Experience Required

Experience: 0–3 Years

· Freshers can apply.

· Candidates with 1–3 years of experience in Tele Sales, Inside Sales, Customer Service, Business Development, or Sales will be preferred.

· Previous experience in FinTech, Digital Payments, Banking, Financial Services, or Payment Solutions will be an added advantage.

· Freshers must demonstrate strong communication skills, confidence, willingness to learn, and a target-oriented attitude.

️ Language & Communication Requirements

English Communication is Mandatory

The candidate must:

· Have good spoken English communication skills .

· Be confident communicating with customers in English over phone calls .

· Be able to explain products and services clearly in English.

· Have good listening and customer-handling skills.

Hindi and Odia communication skills will be an added advantage , as the role is based in Bhubaneswar and may involve interaction with customers from different backgrounds.

Required Skills

· Excellent verbal communication skills

· Good English communication – Mandatory

· Tele Sales

· Inside Sales

· Lead Generation

· Customer Handling

· Lead Qualification

· Follow-up Management

· Sales Conversion

· Negotiation & Persuasion

· Customer Relationship Management

· Basic Computer Knowledge

· CRM Knowledge

· Target-oriented approach

· Good listening and problem-solving skills

· Ability to work effectively in a team

⭐ Preferred Candidate Profile

We are looking for candidates who are:

· Confident and comfortable speaking with customers.

· Fluent in spoken English.

· Positive, energetic, and self-motivated.

· Comfortable working in a target-driven sales environment.

· Willing to learn about FinTech and digital payment products.

· Good at building relationships with customers.

· Capable of handling customer objections professionally.

· Able to manage multiple follow-ups effectively.

· Interested in building a career in Sales, FinTech, and Digital Payments .

Key Performance Indicators (KPIs)

· Daily and monthly call targets

· Qualified lead generation

· Lead-to-sale conversion rate

· Monthly sales achievement

· Revenue contribution

· Follow-up completion

· Customer acquisition

· Customer response rate

· CRM data accuracy

· Customer satisfaction

· Process and compliance adherence