Operations team lead

We're Hiring || Operations Team Lead – Domestic E-Commerce Process

Location: Jaipur

Process: Domestic E-Commerce

What We're Looking For:

Proven experience in Team Handling and Operations Management Strong people management and stakeholder management skills Excellent communication and problem-solving ability Ability to drive team performance, productivity, and customer satisfaction Experience in E-Commerce, Customer Service, or Contact Center Operations prefer

Key Responsibilities:

Lead and motivate a team to achieve business objective Monitor and improve team performance metrics Ensure superior customer experience and service delivery Conduct coaching, feedback, and development sessions Drive process improvements and operational excellence