Customer Service Representative

Logix Guru · Pittsburgh, United States

Title: Contact Center Representative

Duration: 3-month CTH

Location: Pittsburgh PA 15212

Mandatory overtime may be required based on business and training needs.

Position Overview:

This position is responsible for handling a high volume of inbound calls (100+ per day). Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.