General Manager (Operations)

Hopeghospital · India

Lead Baskin Robbins operations across Pakistan, driving profitability, store performance, expansion, team development, food safety, customer experience, compliance, cost control, and strategic business growth initiatives.

Responsibilities

• Lead overall operations and business strategy.
• Manage P&L and profitability targets.
• Improve multi-store operational performance.
• Drive store expansion and openings.
• Ensure food safety and quality.
• Lead training and leadership development.
• Optimize costs and operational efficiency.
• Coordinate cross-functional business initiatives.

Required Skills

• Multi-unit operations management
• P&L and financial management
• Strategic planning and execution
• Team leadership and coaching
• Commercial and analytical thinking
• Stakeholder and communication management

Note: Salary depends on experience, skills, location, and is paid in local currency.