Medical Coordinator (BDS, BPT, MPT, BHMS, BAMS, BUMS etc)
HexaHealth · Mumbai, India
FULL TIME
Job Description
Job Title: Executive - Medical Coordinator Location: Sector - 14, Gurugram Experience: 0-2 Years Working Days: 6 Shift & Week-off: Rotational Qualifications: BDS, BAMS, BHMS, BUMS, PharmD, BPT, MPT
Position Overview: At
HexaHealth , we are hiring an
Executive – Medical Coordinator
to manage patient interactions as part of our partnership with Narayana Health. This is a call-center based role involving both inbound and outbound calls, where you will guide patients through their surgical journey. The role covers two segments: ●
High-End Surgeries : Cases like cardiac (bypass), cancer, etc. ●
Post-Op / OPD Conversions : Follow-ups and converting consultations into surgeries.
Key Responsibilities: ●
Patient Coordination:
Act as the primary point of contact, guiding patients through their treatment journey with clear and empathetic communication. ●
Consultation Management:
Schedule and coordinate appointments, diagnostics, and hospital visits with doctors and facilities under Narayana Health. ●
Medical Case Handling:
Understand patient requirements and align them with the appropriate department, doctor, or treatment plan. ●
Pre & Post-Surgery Support:
Assist with pre-surgery preparations and ensure timely post-operative follow-ups and care coordination. ●
Inbound & Outbound Calls:
Manage patient interactions for follow-ups, updates, and overall case coordination. ●
CRM & Coordination:
Maintain accurate patient records and collaborate with hospital teams and internal stakeholders for seamless case management.
Skills we seek: ●
Communication & Patient Handling : Strong verbal skills with a patient-first, empathetic approach. ●
Coordination & Multitasking : Ability to manage multiple cases, schedules, and follow-ups efficiently in a fast-paced environment. ●
Basic Medical & Tech Understanding : Familiarity with medical terminology along with comfort using CRM tools and systems.
About HexaHealth: At
HexaHealth , we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.
Website Link: LinkedIn Link: Careers Page Link:
Position Overview: At
HexaHealth , we are hiring an
Executive – Medical Coordinator
to manage patient interactions as part of our partnership with Narayana Health. This is a call-center based role involving both inbound and outbound calls, where you will guide patients through their surgical journey. The role covers two segments: ●
High-End Surgeries : Cases like cardiac (bypass), cancer, etc. ●
Post-Op / OPD Conversions : Follow-ups and converting consultations into surgeries.
Key Responsibilities: ●
Patient Coordination:
Act as the primary point of contact, guiding patients through their treatment journey with clear and empathetic communication. ●
Consultation Management:
Schedule and coordinate appointments, diagnostics, and hospital visits with doctors and facilities under Narayana Health. ●
Medical Case Handling:
Understand patient requirements and align them with the appropriate department, doctor, or treatment plan. ●
Pre & Post-Surgery Support:
Assist with pre-surgery preparations and ensure timely post-operative follow-ups and care coordination. ●
Inbound & Outbound Calls:
Manage patient interactions for follow-ups, updates, and overall case coordination. ●
CRM & Coordination:
Maintain accurate patient records and collaborate with hospital teams and internal stakeholders for seamless case management.
Skills we seek: ●
Communication & Patient Handling : Strong verbal skills with a patient-first, empathetic approach. ●
Coordination & Multitasking : Ability to manage multiple cases, schedules, and follow-ups efficiently in a fast-paced environment. ●
Basic Medical & Tech Understanding : Familiarity with medical terminology along with comfort using CRM tools and systems.
About HexaHealth: At
HexaHealth , we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.
Website Link: LinkedIn Link: Careers Page Link:
Details
| Company | HexaHealth |
| Location | Mumbai, India |
| Type | FULL TIME |
| Niche | general |