Regional Manager

Do you have the right skills and experience for this role Read on to find out, and make your application.
Title: Regional Manager Department: OperationsReports To: Director of Operations FLSA Status: ExemptCompensation: $85,000-$95,000/annually Supervisory: Yes
The VibeYou’re the leader who keeps a group of stores running great. As Regional Manager, you coach our General Managers, set the bar for performance, and make sure every guest experience is epic. You balance the numbers with the people, stay calm when things get busy, and bring good energy everywhere you go. You live our Core Values in every interaction with managers, team members, guests, and the community.
What You’ll OwnResults and OperationsEnsure GMs hit restaurant targets to hit regional revenues and profitabilityOversee daily operations, manage budgets, and set clear performance objectivesMonitor labor, food, alcohol, and other costs against goals, and course correct fastPlan and fine tune operations so they stay efficient and cost effectivePrepare operations reports and support financial reviewsLeadership and PeopleCoach and support General Managers, including regular performance appraisalsHelp recruit, hire, and train management level team membersKeep company standards and procedures consistent across your storesGuest Experience and StandardsMake sure stores are clean, orderly, visually appealing, and fully equipped with working equipmentEnsure products and services meet regulatory and quality standardsHandle escalated guest issues, incident reports, and legal matters, and loop in People & Culture when neededGrowthTrack regional market trends and spot new revenue opportunitiesPitch new products, services, and sales ideas that boost guest satisfactionBuild and carry out business, marketing, and advertising plansFlag problems early and bring solutions with themHandle other work related duties as assigned
What You BringRequired5+ years of food service management experience, with at least 2 years overseeing multiple locationsProven leadership chops, plus the communication skills to train, coach, and motivate teamsCalm under pressure, with a knack for prioritizing and managing your timeHigh energy and a positive, outgoing presence that people feel when you walk inA genuine commitment to “stoking out” every interaction, with guests and team members alikeFlexibility to work evenings, weekends, and holidays as neededHigh school diploma or GED, or demonstrated reading and math skills sufficient to read manuals and prepare computer reportsManagement level food safety certification, or willingness to obtain one within 30 days of hire
Physical Requirements and Working ConditionsWith or without reasonable accommodation, you can perform the essential functions of the role, including standing, walking, bending, and moving throughout your shift; lifting and carrying up to 50 pounds; using your hands and arms for serving, cleaning, and operating equipment; and working in a fast paced restaurant environment. You can read menus, safety materials, POS and laptop screens.
Schedule and TravelFlexible availability is required, including evenings, weekends, and holidays as needed. Weekly regional travel is required.
Notice to All ApplicantsThis job description outlines the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. BRG may modify this description at any time. Employment with BRG is at will.
Equal Opportunity EmploymentBlacktop Restaurant Group is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable AccommodationBRG is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). xzbcwsv If you need accommodations during the application or interview process, or to perform the essential functions of this role, please contact People & Culture.