Operations executive

About GRIPIT

At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.

With a growing portfolio of international brands such as Bissell, Narwal, Yale, and Eco Flow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem.

What you’ll do

Own the day-to-day E-commerce operations across platforms Ensure seamless order flow - processing, tracking, returns & cancellation Manage listings, inventory, and pricing accuracy Coordinate with vendors, logistics partners, and internal team Manage order processing, dispatch planning, and shipment tracking Ensure timely and accurate dispatch of customer order Resolve operational issues and keep platforms running smoothly Monitor performance and highlight gaps proactively

What we’re looking for:

1–3 years of experience in E-commerce operations Hands-on with marketplaces and order management systems Strong coordination and problem-solving skills