Director of Consumer Lending (On-Site)

Job Summary: The Director of Consumer Lending is responsible for the day-to-day leadership, performance, and oversight of the credit union’s consumer lending operations, including auto loans, personal loans, and credit cards, delivered through direct and fintech-enabled channels. This role manages departmental operations to ensure lending goals are achieved while maintaining strong credit quality, regulatory compliance, and operational efficiency. This role provides strategic and operational leadership to ensure lending products, processes, and partnerships support sustainable growth, strong portfolio performance, and an exceptional member experience. The director manages day-to-day operations of the department, sets and monitors performance goals, and ensures objectives related to loan production, credit quality, efficiency, and member satisfaction are consistently met. This position serves as the primary relationship manager for fintech partners, overseeing performance, integration, and ongoing optimization of digital lending platforms. The role is also responsible for ensuring lending processes remain efficient, effective, compliant, and aligned with the credit union’s risk appetite, while continuously identifying opportunities to enhance automation, scalability, and innovation. Through strong leadership and cross-functional collaboration, the Senior Manager supports the credit union’s consumer lending strategy and digital growth initiatives. We encourage you to view and apply /careers Duties