Customer Success Lead | NYC - HYBRID
Bundoran Group · New York, New York, United States
FULL TIMEpermanent
Job Description
Customer Success Lead | NYC $110K–$150K Base + Equity | Hybrid (SoHo, 3 Days/Week)We're partnering with a fast-growing, VC-backed healthcare startup on a Customer Success Lead hire.This is a rare opportunity to own strategic partnerships, build a Customer Success function from the ground up, and make a real impact on youth mental healthcare.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
What You'll DoOwn and grow a portfolio of 100+ school and district partnerships.Drive referral growth, expansion, and customer engagement.Build CS playbooks, processes, dashboards, and KPIs from scratch.Leverage AI and automation to scale operations.Work directly with Product, Growth, and Operations to shape strategy.
What We're Looking For5+ years in Customer Success or Account Management.Proven success growing and expanding large account portfolios.Early-stage startup experience (Seed–Series B) with hands-on 0→1 building experience.Commercial mindset — proactive, sales-driven, and comfortable owning revenue growth.Bonus: EdTech, healthcare, K–12, or B2B2C experience.
Why Join?$110K–$150K base + competitive equityBacked by top-tier VCs with $21M raised.Build and shape a critical function at an early-stage startup.Clear path toward future team leadership.Mission-driven work with tangible social impact.Interested? xzbcwsv Apply now
Remote working/work at home options are available for this role.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
What You'll DoOwn and grow a portfolio of 100+ school and district partnerships.Drive referral growth, expansion, and customer engagement.Build CS playbooks, processes, dashboards, and KPIs from scratch.Leverage AI and automation to scale operations.Work directly with Product, Growth, and Operations to shape strategy.
What We're Looking For5+ years in Customer Success or Account Management.Proven success growing and expanding large account portfolios.Early-stage startup experience (Seed–Series B) with hands-on 0→1 building experience.Commercial mindset — proactive, sales-driven, and comfortable owning revenue growth.Bonus: EdTech, healthcare, K–12, or B2B2C experience.
Why Join?$110K–$150K base + competitive equityBacked by top-tier VCs with $21M raised.Build and shape a critical function at an early-stage startup.Clear path toward future team leadership.Mission-driven work with tangible social impact.Interested? xzbcwsv Apply now
Remote working/work at home options are available for this role.
Details
| Company | Bundoran Group |
| Location | New York, New York, United States |
| Type | FULL TIME |
| Niche | hr |
| Experience | permanent |