VP Project Management (Client Life Cycle)

Hi, This is with regards to an opening with Global Financial Servcies Firm in Mumbai Role - Vice President Exp - 10 years Location Mumbai Skills - Project/Program Management, Change Management, Transformation Client Life Cycle Management, Client Engagement Experience • 7 years managing complex, cross-functional change programmes and projects in financial services, coordinating across Front Office, Operations, Corporate Functions, Technology and vendor partners. • Client Experience credentials across the Wholesale franchise — direct experience delivering client experience and client lifecycle change across Investment Banking, comfortable working across Front Office, Operations, Credit and Legal. • Proven track record delivering projects end-to-end across multiple geographies and business units. • Strong working knowledge of client onboarding, KYC and entity / client data management domains, including onboarding and KYC business processes, workflows, controls, data mapping and lifecycle events. • Exposure to regulatory-driven client lifecycle change is advantageous. • Experience managing both direct project delivery and the coordination layer above it, operating effectively at both tactical and strategic levels. • Comfort delivering AI- and data-enabled change (workflow automation, CRM/Salesforce, analytics and reporting, document management). PM/BA discipline & tooling • Formal PM-BA practices and artefacts — business requirements and functional specifications, requirements traceability, documentation and sign-offs, workshop facilitation, and current/future-state process design. • Hands-on fluency with JIRA and Confluence; comfortable owning feature- and bug-level delivery tracking. • Familiarity with multiple delivery methodologies (e.g. Agile, PRINCE2) and with articulating requirements as use cases / user stories. • Highly literate with the Microsoft Office suite, particularly Excel and PowerPoint; data-visualisation tools (Power BI, Tableau) advantageous. • Business analysis certifications (e.g. ISEB / BCS Business Analysis) advantageous; Bachelor's degree required.