Lead Mitigation Technician

PuroClean Technician With a One Team mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial job sites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets them apart from our competitors in the industry. Responsibilities include: Ensuring project documentation is provided to office staff and Mitigation Project Manager on projects assigned (work authorization, Certificate of Completion, Dry logs, etc.) Communicating the project scope, target start, and completion dates with customer and internal team Obtaining adjuster contact information and providing to Mitigation Project Manager Communicating scope of work with mitigation project manager and technicians Coordinating job requirements with technicians Performing water mitigation duties Performing fire mitigation duties Performing mold remediation duties Demolition Loading and unloading equipment and supplies Ensuring work is completed within a timely manner Ensuring monitoring is completed daily Ensuring dry logs are completed daily Ensuring clear communication (verbal and written) with office staff, project manager and technician Always leaving jobsites with a clean and orderly appearance Completing project inspection form on assigned projects Managing customer satisfaction and representing the brand Preventative maintenance on vehicles, equipment and oversight of facility maintenance Maintaining cleanliness of products and equipment to the highest standard Following and enforcing all uniform and policy guidelines in line with the Brand Identity Guide Continued development of production skills and expertise Effectively performing all aspects of the production processes Participating in on-call rotations for after hour/emergency calls Other duties as assigned by management Benefits: Health insurance Schedule: Monday to Friday On call Overtime Ability to Commute: Troy, MI 48084 (Required) Willingness to travel: 10% (Preferred) Compensation: $23.00 - $28.00 per hour