Project/Program Manager II # 26-26363

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Duration: 06 Months Contract (Potential for Extension/Conversion)

Job Summary:We are seeking a Program Manager to support trade enablement and global trade compliance initiatives. This role will focus on developing operational frameworks, establishing governance processes, standardizing workflows, and supporting compliant import/export operations across multiple business lines and geographies.The ideal candidate has strong program management and process improvement experience, along with exposure to trade compliance, customs, import/export operations, logistics, or regulatory programs. They should be comfortable working in ambiguous environments, coordinating cross-functional stakeholders, and translating complex requirements into clear, actionable processes.

Key ResponsibilitiesDevelop and standardize program frameworks, governance structures, workflows, and standard operating procedures (SOPs).Manage program intake, prioritization, timelines, deliverables, and stakeholder coordination.Document end-to-end processes, decision frameworks, and operational guidelines.Coordinate cross-functional programs involving business, operations, compliance, and regional teams.Support trade enablement initiatives, including import/export pathways, regulatory readiness, and market expansion.Assist with Importer of Record (IOR) and Exporter of Record (EOR) setup, registrations, licensing, and related compliance requirements.Translate customs, export control, and regulatory requirements into practical business guidance.Develop program metrics, tracking mechanisms, and reports to monitor performance and readiness.Identify process gaps, mitigate execution risks, and drive continuous improvement.

Required QualificationsExperience in program management, project management, program coordination, or operations.Exposure to trade compliance, customs, import/export operations, logistics, or regulatory programs.Strong process documentation, SOP development, and workflow standardization skills.Experience coordinating multiple stakeholders and workstreams.Strong analytical, organizational, written, and verbal communication skills.Proficiency in Microsoft Excel and standard business reporting tools.Ability to work independently, manage ambiguity, and deliver in a fast-paced environment.

Preferred QualificationsExperience with global trade compliance, customs regulations, or international logistics.Knowledge of Importer of Record (IOR), Exporter of Record (EOR), export controls, and trade licensing.Experience establishing governance frameworks, intake processes, program reviews, and performance metrics.Experience supporting market expansion, regulatory readiness, or operational transformation initiatives.

Top 3 Must-Have SkillsProgram/Project Management - managing multiple workstreams, stakeholders, priorities, and deliverables.Process Development & Governance - SOPs, workflow documentation, process standardization, and operational frameworks.Trade Compliance / Import-Export / Customs - relevant exposure to global trade, logistics, regulatory compliance, or import/export operations.
Nice-to-have skillsImporter of Record (IOR) / Exporter of Record (EOR), licensing, and registrations.Global logistics, customs regulations, or export controls.Excel reporting, KPIs, governance reviews, and process improvement.


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