Smart Facilities Technologies Specialist

Smart Facilities Technology Specialist Position Overview: The Smart Facilities Technology Specialist supports technology systems that keep USM facilities secure, connected, and operating efficiently. This position is ideal for someone who enjoys working with a wide variety of technologies beyond traditional IT, including video surveillance, access control, building communications, smart facility systems, and operational technology. This role serves as the primary technical resource for facility-based technology systems across USM locations, ensuring they are reliable, secure, and aligned with business needs. The ideal candidate enjoys a mix of hands-on technical work, vendor coordination, project implementation, and problem-solving. Summary of Responsibilities Facility Technology Administration Administer and support enterprise video surveillance systems, recording platforms, and camera infrastructure. Manage electronic access control systems, card readers, credentials, visitor management systems, and door controllers. Support metal detection and facility screening technologies. Maintain paging, speaker, intercom, and facility communication systems. Manage facility-related IoT and connected devices. Operational Support Monitor system health, performance, and availability. Troubleshoot hardware, software, and connectivity issues. Coordinate system repairs, maintenance, and upgrades. Maintain inventories of facility technology assets. Perform routine system testing and preventative maintenance. Project Implementation Assist with new facility builds, expansions, renovations, and technology deployments. Coordinate with contractors, integrators, and internal stakeholders during system installations. Support technology standardization efforts across multiple locations. Participate in evaluating new smart building technologies and solutions. Vendor Coordination Work directly with security integrators, low-voltage contractors, and equipment vendors. Schedule maintenance activities and service calls. Track project progress and ensure vendor deliverables are met. Documentation