Front Desk Receptionist

Front Desk Receptionist, Ever - San Diego

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
About UsEver is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.
Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at .
Key Responsibilities:
What You’ll DoGreet and check in scheduled guests upon arrival for their appointment slotsCoordinate with assigned EV Consultants for seamless handoff for sales consultations and delivery pickupsEnsure every guest receives a welcoming, professional, and efficient first impressionEducate customers on EV technology, incentives, charging, and ownership costsManage and maintain the daily schedule for test drives and vehicle deliveriesMonitor showroom traffic and proactively communicate with the sales team to minimize wait timesConfirm appointments and communicate any delays or changes in real timeFacilitate final vehicle key hand-offs during delivery appointmentsCollect guest feedback on their delivery experienceEducate customers on post-sale support via , including 90-day warranty processesSet clear expectations for follow-up communications and review requestsProactively follow up with recent buyers to encourage positive reviews on Google, Yelp, and other platformsMaintain a clean, organized, and professional front desk and lobby environment, including vehicle displaysEnsure the “Coffee Zone” is stocked, clean, and welcoming for guestsAnswer and route incoming calls, emails, and inquiriesAccurately track customer visits, appointments, and handoffs in internal systemsSupport sales and operations teams with administrative tasks (data entry, paperwork, filing)Qualifications & Fit2+ years of experience in a front desk, receptionist, retail, or customer-facing roleStrong communication and interpersonal skills with a customer-first mindsetHighly organized with the ability to multitask in a fast-paced environmentReliable, detail-oriented, and punctualAbility to operate with ownership and minimal supervisionTechnical SkillsFamiliarity with Google Workspace (Docs, Sheets, Calendar)Experience using CRM or scheduling tools is a plusComfortable using Slack or similar communication toolsPreferred QualificationsExperience in automotive, dealership, retail, or hospitality environmentsBilingual (English + Spanish or other languages) is a plusCompensation & BenefitsCompensation: $21-$25 per hourEmployment Type: Full-TimeBenefits: Comprehensive medical, dental, and vision coverage; 401(k); PTO and sick time.LocationSan Diego, CA — On-Site Required. No remote or hybrid arrangements. xzbcwsv Availability required during high-volume periods, weekend hours, and month-end close.