Business Operations Executive

Intellyze Innovations Private Limited · Kerala, India

About the Role

We're looking for an organized, communication-driven professional to act as the bridge between our clients, our team, and management. You'll own the day-to-day coordination of projects - from the first lead enquiry to final delivery - ensuring clients are heard, teams are aligned, and deadlines are met.

Key Responsibilities

• Serve as the primary point of contact for client interactions, ensuring professional and timely communication at every stage
• Represent Intellyze at business meetings, networking events, and client visits, projecting the company's values and capabilities
• Assign tasks to team members, follow up on progress, and remove roadblocks to keep work moving
• Ensure all client deliverables are completed and delivered on time, to the expected quality standard
• Manage the flow of communication between higher management and staff, keeping both sides informed and aligned
• Handle inward leads - respond to enquiries, qualify prospects, and guide them through the sales pipeline
• Prepare proposals, quotations, and scope documents for prospective and existing clients
• Assist in closing projects, including final reviews, client sign-offs, and handover documentation
• Schedule, coordinate, and manage client meetings, including agendas, minutes, and follow-up actions

Requirements

• 0-4 years of experience in client servicing, project coordination, business development, or operations (agency experience preferred; freshers with strong communication skills welcome)
• Candidates restarting their career after a break are warmly encouraged to apply
• Languages: English and Malayalam required; Hindi preferred
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
• Proficiency with task management and communication tools (e.g., Trello/Asana, WhatsApp Business, Google Workspace)
• Presentable, confident, and comfortable representing the brand in front of clients and partners
• A proactive, ownership-driven attitude - you chase updates before anyone asks