Assistant Manager - Customer Service

Overview We are looking for a Assistant Manager /Deputy Manager to join our team! As a AM/DM You will serve as a key member of the Insurance or F&A Team of Gallagher Service Center, Report to the Manager (Operations). How you'll make an impact Responsibilities: This position will require an individual who has a previous and demonstrated ability of success in Proven people management skills Service delivery Quality Adherence The AM/DM will be responsible for understanding operational requirements, researching best practices and assisting with the design and implementation of new processes and tools. Ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level. Ability to motivate, instill accountabilit