Key account manager

Krushit Vanzara Studios · Mumbai, India

About Us:

Krushit Vanzara Studios (KVS) is a Mumbai-based creative post-production studio serving clients worldwide across retouching, video editing, motion graphics, and graphic design. We combine rigorous technical standards with a strong artistic sensibility, delivering work that's both flawless and full of feeling. Our growing team thrives on collaboration, craftsmanship, and a shared obsession with detail.

Key Responsibilities: Act as the primary point of contact (POC) for all assigned clients, building strong, long-term relationships. Pitch existing clients for new projects, services, and additional opportunities — you'll be the one spotting room to grow each account. Run daily checks on every client's work status, timelines, and ongoing tasks so nothing slips through the cracks across deliverables. Coordinate closely with internal teams (editors, designers, and operations) to keep workflows smooth and cross-team collaboration strong. Ensure clear, accurate communication between clients and internal teams on requirements, feedback, and revisions. Resolve client issues, concerns, or escalations promptly and professionally. Maintain accurate records of client details, ongoing projects, feedback, and approvals.

Must-Have Skills: Fluent English — written and verbal — is mandatory. You'll be communicating with international clients every day, and clarity is non-negotiable. Proven ability in client relations: building trust, retaining clients, and improving satisfaction. A warm, personable communication style — you can talk to clients like a friend while staying fully professional. A good sense of humour is genuinely appreciated here. Comfort with upselling, identifying opportunities within existing accounts and pitching them confidently. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. A proactive, detail-oriented approach to resolving client issues efficiently.

Working hours: Day shifts, allocated in one of two slots: 8:00 AM – 5:30 PM or 10:30 AM – 8:00 PM 2nd and 4th Saturdays off

Perks and Benefits: Hands-on exposure to high-volume creative assets and international projects. Direct guidance and mentorship from creative and technical leads. Health & wellness benefits provided by the studio, plus all statutory benefits as per applicable law. A culture built on growth, maximum freedom, and clear accountability. Modern, well-equipped workstations with professional hardware and infrastructure. Complimentary refreshments during working hours. Paid leave after the 90-day probation period. Paid half-days on your birthday — because your personal time matters too.

Contact: Call / Whats App: Email: hr@

Location: Andheri, Mumbai (Work from Office) 

Job Type: Full-Time 

Experience: 6 months – 2 years in client servicing, account management, or a similar client-facing role 

Salary: ₹3 LPA – ₹5 LPA, based on experience