Senior Manager Clinical Project Planning
Regeneron Pharmaceuticals · United States
Job Description
Build our future together: At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Senior Manager, Systems & Collaboration Platforms Business Operations to join our Enterprise Planning & Collaborations Platforms team, supporting platform operations across the enterprise in Tarrytown, NY. In this role, you will own business-side operations for our enterprise planning and collaboration platforms, driving governance, user support, and operational readiness while collaborating with Regeneron Digital & Technology, Enterprise Stewardship & Standards, Data Stewardship & Quality, and Business Process Owners across the organization. When & where: - Location: Tarrytown, NY Discover your role:
- Own day-to-day platform administration, performance, and user readiness across enterprise planning and collaboration platforms
- Manage business administration processes, including access approvals, onboarding, and issue tracking
- Coordinate user acceptance testing for system enhancements, ensuring business readiness and customer engagement
- Maintain governance documentation, knowledge articles, and business-rule documentation to support compliance and audit readiness
- Prepare decision records, impact assessments, and escalation packages to support governance forums
- Partner with team members across the enterprise to keep platform operations aligned with standards and strategic objectives
- Monitor and report on key operational metrics, including adoption, satisfaction, and issue resolution performance
- Find opportunities to improve user experience, operational efficiency, and governance maturity
- Enjoy owning operations end-to-end and driving consistency across complex systems
- Communicate clearly with technical and non-technical stakeholders alike
- Think proactively about governance, documentation, and audit readiness
- Build strong cross-functional relationships in a matrixed organization
- Stay organized when managing multiple requests, timelines, and priorities
- Bring a continuous-improvement attitude to platform operations and user experience
- Feel comfortable translating operational data into clear insights and recommendations
- Bachelor's degree with 8+ years of experience in operational or enterprise planning, including cross-functional alignment on processes and initiatives
- Experience supporting enterprise planning, portfolio management, or collaboration platforms in a biopharma, R&D, or regulated environment
- Experience developing or maintaining business-rule documentation, knowledge articles, UAT materials, or governance documentation
- Experience supporting platform governance, change control, release management, or operational support models
- PMI Project Management Professional (PMP) certification
- Biopharma or drug development experience
- Demonstrated success leading cross-functional initiatives in a complex matrix organization
Details
| Company | Regeneron Pharmaceuticals |
| Location | United States |
| Type | FULL TIME |
| Niche | healthcare |
| Experience | full-time |
