Sales executive

Nilkamal Limited · Chennai g.p.o., India

Job description

Job Title: IP Sales

Nature of Job: Permanent

Location: Chennai

Qualification: Graduate from any stream (Arts/Science/Commerce).

Reporting to: Regional Manager (Administrative) and Zonal Head (Functional)

Key Function Knowledge/Deliverables:

• Frontline sales achieving desired sales objective through direct Sales of Industrial Products.

• Manage and develop new customers, while maintaining existing sales within assigned customers and given sales territory.

• Professionally answer customer calls and emails regarding products, orders, inquires, problems/complaints, technical questions and offer general information for end users.

• As a front sales representative, you are a brand ambassador, and must be able to professionally represent the brand in all communications with customers.

• Utilize our CRM to manage customer interactions, ensuring transparent communication on customer issues with team members and reporting on daily and weekly activities.

• Solicit new or additional products when appropriate and offer customers options available to meet their needs. Facilitate cross sales for high value low volume verticals.

• Negotiation and finalization of order.

• Management of order to Cash flow (for collected orders) as per agreed timelines.

Compensation: Commensurate with the exposure

Key Skills:

1. Essential:

• Background in Selling of Industrial products.

• Excellent communication skills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications.

• Work collaboratively with internal departments including production, sales, accounting, shipping, warehousing, and logistics.

• To perform this job successfully, an individual requires a complete focus on customer service.

• Basic computer skills including Microsoft Outlook, Word and Excel.

1. Preferred:

• Presentation Skills

• Ability to multi task and perform duties in a fast-paced environment

• Excellent listening and problem-solving skills

• Ability to adapt to change and embrace new processes and technologies