Territory Manager - Personal and Small Commercial Lines (P&C Insurance - Utah)

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role requires frequent travel throughout the territory. Regular, in person engagement with agency partners within your assigned territory is critical to maintain a level of field presence and visibility that supports Nationwide's commitment to deepening agency relationships and driving profitable growth.
Do you enjoy building strong agency and distribution-partner relationships, using market and portfolio insights to identify opportunities, and developing business strategies that drive profitable growth, new business, and retention? If you thrive on strengthening agency capabilities, improving portfolio performance, and positioning Nationwide as a provider of choice, we’d like to hear from you!
As a Territory Manager - Personal and Small Commercial Lines, you will lead profitable growth across an assigned territory by developing and managing relationships with agencies and other distribution partners. You will use market intelligence, data and analytics, business planning, and strong consultative selling skills to grow and retain business, improve portfolio performance, and position Nationwide as a provider of choice across the products and capabilities aligned to the territory.
The specific product mix may vary by region and individual assignment and may include Personal Lines, Small Commercial, or both. Territory size, partner portfolio, travel expectations, and coverage responsibilities may also vary based on business need, market opportunity, and the applicable coverage model. Monitor market conditions, competitive activity, local marketplace information, portfolio results, and other relevant data to identify opportunities, risks, and required actions; gather and communicate market intelligence, partner feedback, industry trends, and field insights to leadership and business partners.

~ lead or participate in portfolio, performance, and planning meetings to maintain alignment, monitor progress, and reinforce accountability.

~ Consult with distribution partners regarding appetite, acceptability, terms, conditions, pricing, coverage, risk selection, sales techniques, and available business solutions, within established authority and standards.

~ Analyze the quality and quantity of risks underwritten and prepare reports; analyze regional underwriting performance experience, identify problems on a territory level, and propose action plans to resolve those situations.

~ Review existing and potential accounts, agency capabilities, books of business, production, profitability, service performance, and growth trends to recommend targeted actions; perform analysis of the most complex accounts that require combining experience, intuition, and business savvy to make strategic territory and account decisions.

~ Partner with Underwriting, Product, Marketing, Claims, Servicing, Operations, and other internal teams to solve problems, improve the partner experience, and execute growth strategies.

~ Provide tools, training, education, and support that help distribution partners achieve desired results; identify and communicate training and enablement needs.

~ Use available technology, dashboards, reporting, and customer relationship management tools to improve planning, visibility, workflow, and execution.

~ Support recommendations related to new agency appointments, agency alignment, deployment, relationship strategy, and termination decisions, based on business results and market needs.

~ Maintain compliance with company policies, procedures, underwriting standards, administrative practices, state requirements, and applicable regulatory expectations; maintain a responsive and visible field presence and help coordinate resolution of customer or distribution-partner service needs.

Reports to the appropriate Sales, Distribution, or Business Development leader and does not typically have direct or indirect reports.
Undergraduate studies in general business, insurance, sales, marketing, or a related field; Relevant professional designation, such as Chartered Property Casualty Underwriter (CPCU) or Certified Insurance Counselor (CIC), is preferred.
Typically, seven to ten years of progressively responsible experience in insurance sales, underwriting, agency management, distribution, or a related field. Property and casualty insurance experience is preferred, with experience in one or more of the product areas supported by the assigned territory.
Working knowledge of insurance products, underwriting, pricing, coverage, risk selection, sales practices, and distribution-partner operations.

~ Ability to apply market intelligence, data, analytics, and financial or portfolio information to identify opportunities and recommend actions.

~ Strong business planning, strategic selling, sales prospecting, relationship management, negotiation, and business-development skills.

~ Ability to build and maintain cooperative, mutually rewarding internal and external partnerships.

~ Sound judgment and decision-making ability when evaluating competing priorities, customer or partner needs, underwriting considerations, service issues, and compliance requirements.

~ Strong customer focus, accountability, planning, organizing, priority setting, problem solving, collaboration, and results orientation.

~ Proficiency with relevant business tools, customer relationship management systems, dashboards, reporting, and virtual collaboration technologies.

Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Frequent or heavy travel may be required, including potential overnight stays and regular in-person engagement with agencies and distribution partners. Most positions work from a remote location, subject to business and coverage-model requirements. We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. We value the partnerships we have built with our preferred vendors. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Territory Manager - Personal and Small Commercial Lines : $112,000.00-$209,000.00The expected starting salary range for Territory Manager - Personal and Small Commercial Lines : $112,000.00 - $168,000.00