Account Development Manager – Logistics

PNG Worldwide is an established Logistics Service Provider (LSP) with more than 25 years in business, providing comprehensive domestic and international transportation and supply chain solutions.Our capabilities include Less-Than-Truckload (LTL), Full Truckload (FTL), air and ocean freight forwarding, U.S. Customs brokerage, NVOCC services, warehousing, and managed transportation.We combine advanced transportation technology with experienced logistics professionals who work closely with customers to develop reliable, efficient, and long-term transportation solutions.We are currently seeking an Account Development Manager – Logistics to join our team in Lititz, Pennsylvania.

In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Position OverviewThe Account Development Manager is responsible for managing, strengthening, and growing relationships with PNG Worldwide's existing customers.This position is ideal for a relationship-focused sales professional who understands that significant growth can come from developing the customers we already serve.The role will work closely with assigned accounts to understand their transportation activity, identify additional opportunities, resolve concerns, and introduce customers to PNG Worldwide's broader domestic and international logistics capabilities.
This is not primarily a cold-prospecting position. The focus is on customer retention, account development, relationship management, and increasing the value of existing customer partnerships.
Key ResponsibilitiesManage and develop a portfolio of existing PNG Worldwide customersBuild strong relationships with customer contacts and decision-makersConduct regular customer calls and account reviewsUnderstand each customer's transportation activity, service requirements, and business objectivesIdentify opportunities to increase shipment volume and expand services within existing accountsIntroduce customers to additional PNG capabilities including LTL, truckload, air freight, ocean freight, customs brokerage, and managed transportationMonitor customer activity and identify declining volume or potential retention risksWork with operations teams to resolve service issues and improve customer experienceCoordinate pricing reviews, proposals, and transportation solutionsSupport customer onboarding for new locations, divisions, or transportation servicesMaintain account activity and growth opportunities within HubSpot CRMDevelop account plans for strategic customersParticipate in customer business reviews and performance discussionsMeet established customer retention and account-growth objectives
QualificationsMinimum 2 years of B2B sales, account management, customer service, or logistics experienceTransportation, freight brokerage, LTL, trucking, or supply chain experience strongly preferredStrong relationship-building and communication skillsAbility to identify customer needs and develop additional business opportunitiesComfortable communicating with customers by telephone, virtually, and in personStrong problem-solving and follow-throughAbility to work collaboratively with operations and customer service teamsExperience with CRM platforms such as HubSpotOrganized, accountable, and customer-focusedBachelor's degree or equivalent professional experience
Compensation & BenefitsPNG Worldwide offers a competitive compensation and benefits package, including:Competitive base salaryPerformance-based incentive opportunity100% company-subsidized medical and dental insurancePrescription drug coverageEmployer-paid life insurance401(k) with company matchProfit sharing programPaid holidays and paid time offRemote work opportunity after one year of employment, up to eight weeks per year, subject to performance, approval, and operational needsTuition reimbursementProfessional development opportunitiesGym membership supportEmployee referral program
Why Join PNG Worldwide?Join an established Logistics Service Provider with more than 25 years in businessManage relationships with an established customer baseOpportunity to grow existing accounts rather than relying primarily on cold prospectingRepresent a complete portfolio of domestic and international transportation solutionsWork closely with experienced operations and customer service teamsUse customer data and transportation activity to identify growth opportunitiesDevelop long-term customer partnershipsOpportunity for professional growth within a financially stable logistics organization
Direct Applicants Only: PNG Worldwide is not accepting submissions from staffing agencies, recruiting firms, headhunters, or other third-party recruiters for this position. Unsolicited resumes or candidate profiles submitted by third parties will not be considered. xzbcwsv
PNG Worldwide is an Equal Opportunity Employer and maintains a smoke-free workplace.Pay: $65,000.00 - $80,000.00 per yearWork Location: In person