Operations & Client Success Manager

Rise of Alpha Rise of Alpha is a fast-scaling online fitness and nutrition coaching brand for men who are serious about transforming their bodies and their lives. We run fully online macro-based coaching programs with a client base based in Australia. We're growing fast — and we need the right person to build the operational system that lets us scale without chaos, so the founder can focus exclusively on sales, brand growth, and high-level coaching decisions. The Role — What This Actually Is This is a senior, hands-on operations role. Not a VA. Not a coordinator. Not someone who waits to be told what to do. You will build the systems this business runs on, manage the coaching team, ensure every client is being delivered to standard, and make sure no payment, renewal, or at-risk client ever