Medical Assistant I, Ambulatory Cardiology

Beth Israel Lahey Health · United States

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant supports the delivery of safe, high-quality, and empathetic care across ambulatory settings. Under the supervision of licensed providers or clinical overseers, the MA performs direct patient care, assists with clinical operations, and supports care coordination all while helping ensure a smooth and efficient daily workflow. Job Description: Essential Duties & Responsibilities (including but not limited to):

• Greet, room, and prepare patients for visits; take and document vital signs and intake information
• Support clinical procedures (e.g., EKGs, specimen collection, point-of-care testing, etc.)
• Maintain clean, stocked, and ready exam rooms throughout the day
• Ensure accurate documentation in the EMR per clinical guidelines
• May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed
• Communicates effectively with providers, patients and team members about delays, appointment needs, or follow-ups
• Follow all assigned workflows, safety protocols, infection control standards and clinical policies and department guidelines.
• Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes
• Escort patients to labs or ancillary services, as needed
• May participate in specialized clinical workflows (e.g., prescription refills, prior authorizations, high-level disinfection)

• High school diploma or GED required
• Completion of an accredited Medical Assistant training program preferred

• Basic Life Support (BLS) certification required within 6 months of hire or per department requirement.
• Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred

• Ability to work in fast-paced ambulatory environment with diverse patient populations.
• Demonstrates flexibility, professionalism, and a team-based mindset.
• Proficiency in medical terminology, vital sign collection, and EMR systems preferred