Coordinator, Central Business Operations (PT)

CarMax · United States

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Position Overview As a Coordinator I, Central Business Operations, you will play a key role in auditing titles and processing critical documentation to support CarMax’s operational success. This position requires strong attention to detail and accuracy when entering title data into internal systems, as well as efficiency in handling administrative tasks such as sorting mail and preparing shipments. You’ll contribute to streamlined title management processes, ensuring compliance and timely delivery to CarMax locations. This is an excellent opportunity to develop organizational skills, learn operational workflows, and grow within a dynamic, industry-leading company. This part-time role is 100% onsite at the Richmond, VA Home Office and typically involves approximately 25 hours per week. Schedules are determined by operational needs and generally span four or five days, with all work occurring between 9:00 a.m. and 6:00 p.m. Specific scheduling will be discussed during the interview process Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future. Team Overview The Central Business Operations team is a collaborative and highly motivated group focused on accuracy, compliance, and operational efficiency. As a Coordinator I, you’ll work closely with team members and internal partners to resolve title-related issues and ensure smooth document processing. This role offers opportunities to build strong relationships, gain insight into CarMax’s business operations, and advance your career. Role Responsibilities

• Receive, open, and sort incoming department mail, distributing workload efficiently across the team.
• Audit and validate titles and documents, ensuring compliance with state regulations and CarMax standards.
• Enter title data into internal systems with speed and accuracy to maintain operational integrity.
• Prepare titles and supporting documents for shipment to CarMax locations, including filing and packaging for same-day delivery.
• Collaborate with internal teams and store locations to resolve title-related errors from lien holders or auction houses.
• Research and locate missing titles or documents, partnering with team members to ensure timely resolution.
• Attach required documentation to checks prior to sending to lien holders or finance companies.

• High school diploma or equivalent required.
• Basic proficiency in Microsoft Word and Excel for documentation and reporting.
• Strong customer service skills with the ability to communicate professionally.
• Ability to multi-task and manage priorities in a fast-paced environment.
• Related experience or training in administrative or operational support preferred.