Human Resources Operations Specialist

WARE is one of the nation’s largest and most expansive boiler rental, service, education, and training companies. A family-owned business founded in 1952, WARE has experienced continual growth for over 70 years. The company culture strongly rooted in service, growth and generosity sets it apart, with these core values serving as the foundation of the company’s success.We’re seeking a Human Resources Operations Specialist to support the day-to-day people operations of our rapidly growing, multi-state workforce. This role coordinates core HR processes, maintains accurate employee information and documentation, and provides responsive, exceptional service to employees.

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As a trusted resource and champion of the WARE culture, the Human Resources Operations Specialist helps ensure our people processes are efficient, consistent, scalable, and compliant while creating an employee experience that reflects our core values and supports WARE’s continued growth.
Responsibilities:
HR Operations & Employee SupportExecute day-to-day HR processes and administrative activities, ensuring employee needs are addressed promptly and processes are accurate, consistent, well-documented, and aligned with WARE policies and practicesCoordinate employment eligibility, including background checks, drug screens, and other pre-employment requirementsReconcile HR and benefits invoices, collaborating with vendors and Accounts Payable to resolve discrepancies and ensure timely paymentDevelop, update and maintain HR forms, procedures, checklists, and process documentationServe as primary HRIS administration contact, including employee data maintenance, workflow updates, reporting, and troubleshooting to ensure accurate and reliable HR informationProvide backup support for payroll, prevailing wage, and benefits administration
Compliance & Risk AdministrationEnsure compliance with federal, state, and local employment requirements and company policiesCommunicate and post required employment posters, notices, and workplace postingsMaintain required HR documentation and records to support audits and compliance requirementsTrack regulatory changes and support implementation of updated policies and procedures when regulations changeAssist with responding to employment-related requests, audits, and reporting requirementsHR Reporting & Workforce DataPrepare monthly, quarterly, and yearly HR reports required by HR and other departmentsAssist with EEO, OSHA, prevailing wage, and other required employment reporting and recordkeepingTrack key workforce information, including headcount, turnover, hiring activity, training completion, and other key HR metrics
Performance ReviewsCoordinate and assist managers with the performance review cycle, including goal setting, communications, timelines, and completion trackingSupport managers with performance management tools and resources for meaningful performance conversations and development planningAssist with performance documentation as appropriateHelp ensure performance processes reflect WARE’s values and Daily 7 behaviorsOnboarding, Learning & DevelopmentCoordinate onboarding, compliance, leadership, and job-specific training programsAdminister assessments and LMS assignments, and assist employees and managers with questionsTrack required training, maintain accurate training records, and follow up on outstanding requirementsSupport the development and maintenance of training materials, resources, and communications
Intranet, Employee Engagement & SurveysUpload and xzbcwsv maintain WARE’s intranet content, including employee resources, policies, announcements, events, and general informationPartner with HR and other departments to keep intranet content accurate, relevant, organized, and up to datePrepare and administer employee engagement and other surveys, including distribution, participation tracking, and reportingEnsure HR communications are timely, clear, professional, and consistent with WARE’s culture
Other duties as assigned.
Qualifications2–4 years of experience in human resources, HR operations, or a related roleBachelor’s degree in Human Resources, Business, or a related field preferred; equivalent experience consideredWorking knowledge of HR practices, employment processes, and compliance requirementsExperience with HRIS, payroll, benefits, LMS, and other HR technologyStrong organization, attention to detail, follow-through, and ability to manage multiple prioritiesExcellent communication, customer service, problem-solving, and relationship-building skillsDemonstrated discretion, sound judgment, and commitment to confidentiality Ability to work independently while collaborating effectively with employees, managers, vendors, and cross-functional teams