Director of Support Services — Remote AI-Driven Leader

Harris Computer · United States

Cayenta, a division of Harris, is seeking a Director of Support Services to join its management team. This remote leadership role will oversee the Support organization, drive operational excellence, enhance the customer experience, and ensure successful delivery of services to our existing customer base.

The ideal candidate brings 5+ years of managerial experience in customer or technical support, strong leadership and communication skills, and a track record of using data to improve metrics.