Client Engagement Senior Coordinator

Title: Client Engagement Senior Coordinator

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Pay: $60,000-$72,000 depending on experience (non-exempt)

Location: On-site 5 days per week in Miami, FL 

Standard Hours: M-F, 9-5:30 (37.5 hours) 

Overtime Hours: 
As needed for events but will have plenty of notice. Typically, busier during Q1 and Q4 for events.Additional hours may be required during periods of heavy workload. Flexibility is required in the daily work schedule to accommodate lawyers and general Firm requirements.The Planet Group is seeking a Client Engagement Senior Coordinator to join one of our clients, an elite global law firm with thousands of lawyers across major financial hubs worldwide, advising leading organizations on complex transactional, regulatory, and litigation matters. as a liaison to the Global Finance Practice.
The Client Engagement Senior Coordinator is a key team member within the Marketing Department. The Senior Coordinator supports a range of office, regional and firmwide marketing and client engagement initiatives designed to elevate the Firm’s profile and help lawyers connect with clients, as described below. They take an active role in learning about the service offering, lawyers, and clients of the office/region, and work closely with colleagues across offices and functions to coordinate a range of integrated marketing efforts.Client Engagement Senior Coordinator Responsibilities: 
Works with lawyers and marketing colleagues to plan and execute Firm sponsored and hosted client eventsIdentifies event and sponsorship opportunities aligned with the Firm’s office/regional practices and industriesDevelops appropriate invitation lists and seeks relevant approvalsCreates invitations in collaboration with the design team, distributes invitations, and processes registrationsCoordinates the production of event materialsCoordinates pre-event planning and post-event debrief meetings with stakeholdersDefines event metrics to measure ROISupports office/regional client entertainment activities, including management of the Firm’s ticket assets and allocation systemActs as primary contact for all regional sports and event ticket requestsWorks with the BD and Marketing team and office/regional leadership to identify appropriate business development use of firm ticketsLeverages the use of the firm’s ticket database to maintain accurate records of all ticket usage and works with the accounting department to appropriately document ticket expensesTracks ticket usage and prepared utilization reports

Assists with drafting and reviewing lawyer biographies for company websiteLiaises with lawyers to produce and distribute internal and external marketing communications, including new lawyer announcements and newslettersDrafts regional news announcements and other content for the intranet, website, and social media platformsHelps identify relevant speaking and other credentialing opportunities for office/regional lawyers and assists in the production of required materialsAssists in the planning and execution of office/regional marketing initiatives and events that further the Inclusion programsLeverages firm technology such as SalesForce (campaign and project management), InterAction (contact relationship management), and Foundation (experience management) to document and track marketing activityCollaborates with the Creative team to produce marketing materials related to sponsorships and advertisementsAssists in the selection, xzbcwsv procurement, inventory, and distribution of firm promotional items for marketing activitiesPerforms research and data collection on clients and contacts, industries, and competitors, as requestedAssists in training lawyers and professional staff on InterAction, LinkedIn, and other marketing related toolsSupports special projects as requested by Marketing Department management and regional lawyersClient Engagement Senior Coordinator Qualifications: 
Required:
A Bachelor's degree from an accredited universityA minimum of two (2) years of marketing, business development, program planning, and/or other relevant experienceExcellent writing and proofreading skillsProficiency in Microsoft Office and OutlookPreferred:
Marketing or business development experience in a law firm or other professional services organizationWorking knowledge of customer relationship, pipeline, and experience management databases such as InterAction, Salesforce, and/or FoundationFamiliarity with relevant company/market research tools, as well as law firm rankings, awards, and league table publications


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