Program manager (edtech 1-3 years)

Airtribe · Bangalore, India

Program Manager

Bengaluru | Full-time | Airtribe

About Airtribe

We're a community of AI-fluent product builders running live, cohort-based programs taught by top practitioners in product management, software development, and Generative AI. We're a growing community of 8,000+ professionals, with a presence across India — online through cohort-based learning and offline through community-based learning.

About the Role

We're hiring a Program Manager who takes full ownership of learner outcomes, not just task execution.

This is a senior IC role with a clear path to people management for the right performer. You'll run multiple cohorts end-to-end, from onboarding through completion, in a space where curriculum, tools, and learner expectations shift fast. Comfort with ambiguity isn't a nice-to-have here. It's the job.

What You'll Own

→ Multiple cohorts simultaneously, end-to-end, from onboarding through completion

→ Dashboard and access management for all active learners

→ Session readiness: published schedules, confirmed instructors/mentors, zero execution gaps

→ Onboarding calls within TAT, with proactive flagging of misaligned expectations

→ Retention: track attendance signals, intervene on disengagement, drive completion

→ NPS measurement at three milestones — post-onboarding, mid-program, end-of-program

→ Capacity planning for program-specific instructors and mentors

→ Consistent session quality and timely, high-quality learner feedback

→ Post-program success: strong projects, polished presentations

→ Continuous process improvements, shipped

→ Independent handling of complex escalations

You're a Strong Fit If

→ 1–3 years in program management, learning ops, or Ed Tech

→ You close loops and don't wait to be chased

→ You're comfortable owning outcomes when the ground shifts beneath you

→ NPS, retention rates, and completion % are your natural language

→ Bonus: genuine curiosity about AI tools, Gen AI, or tech upskilling (you don't need to be an expert)

Reports To

Head of Learning Experience / Program Lead

Why Airtribe

We're reimagining how people learn, build, and grow in the age of AI. We move fast, ship often, and obsess over solving real learner problems. If you enjoy talking to users, finding patterns in messy problems, and turning ideas into products people love, we'd love to meet you.