Success & Partnerships Executive

BeeBuddy · South delhi, India

Job Title: Success & Partnerships Executive

Location: Delhi

Experience: 1–3 Years

Department: Business Development / School Partnerships

Employment Type: Full-Time

About the Role

We are looking for a proactive and organized School Partnerships & CRM Executive to manage school outreach, lead follow-ups, CRM activities, onboarding, and ongoing communication with schools.

The ideal candidate should have strong communication and relationship-management skills, be comfortable with calling and follow-ups, and have good knowledge of CRM and data management.

Key Responsibilities

• Identify and research potential schools in Delhi, Chandigarh, and other assigned locations .
• Search and maintain accurate school information, including contact details, classes offered, decision-makers, and other relevant information.
• Update and maintain school profiles, CRM records, notes, and other relevant details.
• Manage the complete school lead pipeline , including lead status, lifecycle stages, follow-up dates, and next-call dates.
• Conduct regular calls with prospective schools and validate available school data.
• Follow up with schools regarding onboarding, meetings, classes, and partnership opportunities .
• Coordinate and maintain proper records of school onboarding activities.
• Keep school pages and profiles updated with the latest information.
• Handle and resolve school-related queries received through WhatsApp, website contact forms, reporting forms, and other channels .
• Monitor the CRM/dashboard regularly and ensure that scheduled calls and follow-ups are completed on time.
• Review and clean old school data based on defined criteria such as last class, last contact date, lead status, etc.
• Identify and validate old/inactive school leads for re-engagement.
• Maintain proper notes and communication history for every school interaction.
• Coordinate with internal teams to ensure smooth onboarding and timely resolution of school queries.
• Participate in meetings with premium/high-potential schools and support relationship building.
• Search and categorize schools based on relevant classes, location, school type, and other business requirements .
• Prepare regular updates/reports on school outreach, calls, follow-ups, onboarding, and pipeline status.

Requirements

• Bachelor's degree in any field .
• 1–3 years of experience in Business Development, School Partnerships, Sales, Client Relationship Management, Customer Success, or a similar role .
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-management skills.
• Comfortable making calls and conducting regular follow-ups with schools.
• Good knowledge of CRM systems and lead management .
• Proficiency in MS Excel/Google Sheets and basic data management.
• Strong attention to detail and ability to maintain accurate records.
• Good organizational and time-management skills.
• Ability to manage multiple leads, follow-ups, and tasks simultaneously.
• Experience working with schools, education platforms, EdTech, or the education sector will be an added advantage.

Key Skills

School Outreach | Business Development | Lead Generation | CRM Management | School Onboarding | Client Relationship Management | Follow-ups | Data Management | Excel/Google Sheets | Communication Skills | Pipeline Management

What We’re Looking For

• We are looking for someone who is organized, proactive, target-oriented, and comfortable communicating with schools on a regular basis . The candidate should be able to manage both relationship-building and CRM/data-related responsibilities effectively.