Support Engineer – Developer Portal

Job Description We are seeking a Support Engineer to provide Level 1 support for our Developer Portal within EDW Enablement. This role is responsible for managing support requests, troubleshooting technical issues, and ensuring seamless developer experience across the platform. The ideal candidate brings strong technical support skills, a foundational understanding of software development, automation, and data analysis, and hands-on experience building and maintaining Power BI dashboards and reports to support business insights and decision-making. This role is key to maintaining operational excellence and enhancing the overall developer experience. Key Responsibilities · Provide Level 1 technical support for the Developer Portal, including incident handling and service requests · Act as t