Back Office Executive

Skills Required: Knowledge of Steel/Metal and Auction process This is a 3rd party role for initially 6 months of contract. if you are interested then only apply for this position. Location: Angul (Local candidates are preferred) Job Purpose To support the smooth and efficient execution of online auction operations by coordinating auction events, creating material lots, interacting with clients and buyers, monitoring material lifting, maintaining operational records, and preparing management reports. The role ensures timely execution of operational activities while providing effective coordination with internal and external stakeholders. Key Responsibilities 1. Online Auction Operations Coordinate and schedule online auction events as per the business calendar. Communicate auction schedules and event-related information to relevant stakeholders. Create auction lots based on offered material specifications and material categories. Ensure accuracy of lot information before auction publication. Coordinate with internal teams to ensure smooth auction execution. 2. Client Interaction & Buyer Coordination Act as the primary coordination point for clients and H1 buyers regarding operational activities. Conduct regular follow-ups with H1 buyers to ensure timely lifting and evacuation of materials. Address operational queries within the defined scope and coordinate with relevant teams for resolution. Maintain professional communication with customers throughout the auction lifecycle. 3. Lifting Monitoring & Operational Follow-up Monitor material lifting status after auction completion. Track pending lifting activities and escalate delays where required. Ensure timely closure of operational activities through continuous follow-up. Maintain records of buyer interactions, lifting status, and action taken. 4. MIS & Reporting Collect, organize, and maintain operational data. Prepare daily, weekly, and monthly MIS reports for management review. Generate reports related to auction events, lifting status, customer follow-ups, and operational performance. Ensure accuracy and timely submission of reports. 5. Administrative & Back Office Support Maintain operational documentation and records. Handle email correspondence related to auction operations. Support documentation, record management, and administrative activities. Coordinate with cross-functional teams to facilitate seamless operational processes. Qualifications Bachelor's Degree in any discipline 1–3 years of experience in client handling, back-office operations, auction operations, or a similar role Proficient in MS Excel, Word, and PowerPoint Knowledge of online auction operations will be an added advantage Preferred Knowledge Knowledge of metal and steel products, including GP, GL, Value Added Steel Products, and HRC. Basic understanding of steel manufacturing processes. Awareness of steel market dynamics and customer requirements.