Drive Thru Operator

Steak 'n Shake · United States

Drive Thru OperatorGeneral Purpose: The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.Essential (primary) Functions: The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.Secondary Functions: Any and all other tasks assigned.Essential Physical Requirements:Good vision, general and closeGood hearingManual DexterityStanding, bending, stretching and walking throughout shiftPush and pull heavy objectsLift and carry 30 poundsMaintain good personal hygiene/uniformEssential social & Mental Requirements:Able to use computer registerBasic reading, writing and math skillsRetain verbal requestsGood verbal skillsAble to work shift workRetain menu item informationAble to market the menuAble to handle guest complaintsWorks well with othersAble to count changeMaintain composure while under stressWe use eVerify to confirm U.S. Employment eligibility. We run background checks on all new hires in this position.