Front Office Manager

Company Description Buteak Suites is a hospitality organization known for providing exceptional guest experiences with a focus on comfort and elegance. Situated in the heart of Bengaluru, Buteak Suites combines modern amenities with unparalleled service to deliver memorable stays for guests. The team is dedicated to customer satisfaction, reflecting a commitment to high standards and attention to detail. Ideal for both business and leisure travelers, Buteak Suites takes pride in being a reliable choice for hospitality excellence. Role Description This is a full-time on-site role based in Bengaluru for a Front Office Manager. The Front Office Manager will oversee daily front office operations, ensuring excellent customer service. Responsibilities include managing reception areas, addressing guest inquiries and concerns, supervising front office staff, ensuring seamless check-in and check-out processes, and maintaining professional service standards. They will collaborate with other departments for operational efficiency to enhance the overall guest experience. Qualifications Proficiency in Front Office operations and Office Administration Strong skills in Customer Satisfaction and Customer Service Exceptional Communication and interpersonal abilities Leadership and team management experience is a strong advantage Knowledge of hospitality management systems is preferred A degree in Hospitality, Hotel Management, or a related field is advantageous Flexibility to work various shifts, including weekends and holidays