Community Manager (Blockchain / Web3)

DAG CHAIN · Delhi, India

Position

Community Manager – Blockchain / Web3

Department

Marketing & Community Growth

Employment Type

Full-Time

Location

Dubai, UAE – On-site

Relocation Requirement

This position requires the successful candidate to relocate to Dubai, UAE and work from our office. Company-provided accommodation will be provided as part of the employment package.

Role Overview

We are looking for an energetic and experienced Community Manager with a strong understanding

of Blockchain, Web3, Crypto, and emerging technologies.

The Community Manager will be responsible for building, growing, and engaging our online community

across platforms such as Telegram, Discord, X (Twitter), LinkedIn, Reddit, and other Web3

communities.

The ideal candidate should understand blockchain audiences, communicate confidently with global

users, and help transform community engagement into brand awareness, user growth, partnerships,

and long-term community loyalty.

Key Responsibilities

·      Build and manage active communities across Telegram, Discord, X, LinkedIn, Reddit, and

·      other relevant platforms.

·      Develop and execute community growth and engagement strategies.

·      Maintain daily communication with community members and respond to questions, feedback,

·      and concerns.

·      Educate users about the company's blockchain ecosystem, products, features, and updates.

·      Create engaging community content including announcements, polls, discussions, AMAs,

·      contests, campaigns, and educational posts.

·      Organize and moderate AMA sessions, Twitter/X Spaces, webinars, community calls, and

·      online events.

·      Work closely with marketing, content, product, business development, and technical teams.

·      Collect community feedback and communicate important insights to internal teams.

·      Monitor conversations around the brand, blockchain industry, competitors, and relevant trends.

·      Identify potential influencers, ambassadors, KOLs, partners, and community collaborations.

·      Develop ambassador and referral programs to support organic community growth.

·      Manage community moderators and establish moderation guidelines where required.

·      Prevent spam, scams, misinformation, and inappropriate activities within community channels.

·      Support product launches, campaigns, ecosystem announcements, and token/project-related

·      communication where applicable.

·      Track community performance and provide regular reports on growth and engagement.

·      Help convert community members into active platform users and brand advocates.

Required Skills & Experience

·      2–4+ years of experience in Community Management, preferably within the Blockchain,

·      Crypto, Web3, FinTech, AI, or technology industry.

·      Strong understanding of Blockchain, Web3, DeFi, NFTs, crypto ecosystems, wallets, tokens,

·      and decentralized technologies.

·      Hands-on experience managing Telegram and Discord communities.

·      Good understanding of X/Twitter and Web3 community culture.

·      Excellent written and verbal communication skills in English.

·      Strong moderation, communication, and conflict-resolution skills.

·      Ability to simplify technical blockchain concepts for non-technical audiences.

·      Experience running AMAs, Spaces, contests, community campaigns, and engagement activities.

·      Ability to work with international and multicultural communities.

·      Strong understanding of community metrics and reporting.

Preferred Qualifications

·      Previous experience working with a Blockchain, Web3, Crypto, Exchange, DeFi, AI, or technology

·      company.

·      Existing network within blockchain or Web3 communities.

·      Experience working with influencers, KOLs, ambassadors, and ecosystem partners.

·      Knowledge of tools such as Discord bots, Telegram bots, community analytics, social scheduling,

·      and reporting platforms.

·      Understanding of Web3 marketing and user acquisition strategies.

·      Experience supporting blockchain product or platform launches will be an advantage.

Key Performance Indicators (KPIs)

·      Performance may be evaluated based on:

·      Community growth

·      Active community members

·      Engagement rate

·      Response time

·      User retention

·      Event/AMA participation

·      Community-generated referrals

·      Sentiment and community satisfaction

·      Conversion of community members into active users

·      Ambassador/KOL participation

·      Organic brand mentions and community reach

Ideal Candidate

·      You are someone who:

·      Lives and understands the Web3 community culture.

·      Enjoys interacting with people and building relationships.

·      Can create conversations instead of simply publishing announcements.

·      Understands how to turn followers into an engaged community.

·      Is proactive, creative, organized, and comfortable working in a fast-moving technology

·      environment.

·      Can represent the company professionally while maintaining an authentic community voice.