Information Technology Support Specialist
LHH · Charlotte, North Carolina, United States
FULL TIMEpermanent
Job Description
IT Support & Salesforce Associate 100% On-Site (Charlotte, NC) $25–$30/hour Monday–Friday | 8:30 AM–5:00 PM Contract-to-Hire | Target conversion around 3–5 months
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Looking to get your foot in the door as a Salesforce administrator while still putting your IT troubleshooting skills to work? We’re hiring an IT Support & Salesforce Associate for a mission-driven nonprofit organization. This is a great opportunity for someone early in their technology career who wants hands-on exposure to Salesforce, CRM data management, Microsoft/Windows support, and end-user troubleshooting. You do not need to be an experienced Salesforce Administrator. We’re looking for someone with the technical foundation, curiosity, and service mindset to learn and grow.
What You'll Be DoingApproximately 65% Salesforce Support:Support Salesforce users with passwords, profiles, permissions, and everyday questionsAssist with data imports, updates, cleanup, and duplicate recordsBuild and modify basic reports, dashboards, and list viewsAssist with custom fields and basic page-layout changesHelp maintain Salesforce data qualityCreate FAQs, user guides, and training materialsWork alongside and learn from an experienced Salesforce AdministratorApproximately 35% IT Support:Troubleshoot everyday hardware, software, printer, and peripheral issuesSupport employees with Microsoft Windows, Teams, and Office applicationsAssist with new-user login issues and conference-room technologySupport IT equipment and asset inventoryCoordinate with the organization's managed IT provider when issues require escalation What We're Looking ForThis could be a great fit if you have: 0–3 years of IT support, Help Desk, CRM, Salesforce, or related technical experience Foundational Salesforce knowledge or exposure An understanding of databases, reporting, and data quality Basic Windows and end-user troubleshooting skills Familiarity with Microsoft Teams, Outlook, Excel, Word, and PowerPoint Strong communication and customer-service skills A willingness to learn and be coached A genuine interest in working for a nonprofit and supporting its missionSalesforce certification is welcomed, but NOT required. Candidates who have earned or pursued a Salesforce certification and are looking for their first opportunity to apply those skills professionally are encouraged to apply.A technical degree is preferred, but it is not a deal-breaker. Why This Opportunity Stands OutYou don't need to already be a Salesforce expert.This is an opportunity to become one.You'll gain practical Salesforce administration experience while building broader IT support skills, with mentorship from an established Salesforce Administrator and exposure to the day-to-day technology operations of a nonprofit organization.If you're early in your IT/Salesforce career and looking for an opportunity where you can learn, contribute, and grow, I'd love to connect.
Interested? xzbcwsv Apply or send me a direct message to learn more.#Salesforce #SalesforceJobs #ITSupport #HelpDesk #EntryLevelIT #SalesforceAdmin #CRM #TechJobs #NonprofitJobs #InformationTechnology #ContractToHire #Hiring
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Looking to get your foot in the door as a Salesforce administrator while still putting your IT troubleshooting skills to work? We’re hiring an IT Support & Salesforce Associate for a mission-driven nonprofit organization. This is a great opportunity for someone early in their technology career who wants hands-on exposure to Salesforce, CRM data management, Microsoft/Windows support, and end-user troubleshooting. You do not need to be an experienced Salesforce Administrator. We’re looking for someone with the technical foundation, curiosity, and service mindset to learn and grow.
What You'll Be DoingApproximately 65% Salesforce Support:Support Salesforce users with passwords, profiles, permissions, and everyday questionsAssist with data imports, updates, cleanup, and duplicate recordsBuild and modify basic reports, dashboards, and list viewsAssist with custom fields and basic page-layout changesHelp maintain Salesforce data qualityCreate FAQs, user guides, and training materialsWork alongside and learn from an experienced Salesforce AdministratorApproximately 35% IT Support:Troubleshoot everyday hardware, software, printer, and peripheral issuesSupport employees with Microsoft Windows, Teams, and Office applicationsAssist with new-user login issues and conference-room technologySupport IT equipment and asset inventoryCoordinate with the organization's managed IT provider when issues require escalation What We're Looking ForThis could be a great fit if you have: 0–3 years of IT support, Help Desk, CRM, Salesforce, or related technical experience Foundational Salesforce knowledge or exposure An understanding of databases, reporting, and data quality Basic Windows and end-user troubleshooting skills Familiarity with Microsoft Teams, Outlook, Excel, Word, and PowerPoint Strong communication and customer-service skills A willingness to learn and be coached A genuine interest in working for a nonprofit and supporting its missionSalesforce certification is welcomed, but NOT required. Candidates who have earned or pursued a Salesforce certification and are looking for their first opportunity to apply those skills professionally are encouraged to apply.A technical degree is preferred, but it is not a deal-breaker. Why This Opportunity Stands OutYou don't need to already be a Salesforce expert.This is an opportunity to become one.You'll gain practical Salesforce administration experience while building broader IT support skills, with mentorship from an established Salesforce Administrator and exposure to the day-to-day technology operations of a nonprofit organization.If you're early in your IT/Salesforce career and looking for an opportunity where you can learn, contribute, and grow, I'd love to connect.
Interested? xzbcwsv Apply or send me a direct message to learn more.#Salesforce #SalesforceJobs #ITSupport #HelpDesk #EntryLevelIT #SalesforceAdmin #CRM #TechJobs #NonprofitJobs #InformationTechnology #ContractToHire #Hiring